Before submitting a new filing to the court, a firm admin must set up at least one payment type. The available payment options—Credit Card, eCheck (ACH), or Waiver—vary depending on the state, county, and court. Odyssey courts allow the addition of Waiver payment types. A payment account can be set up with cards for specific clients or with one firm-wide card for all filings.
If you need to update a current card, you’ll need to create a new payment account for the updated card. You cannot simply edit the account number or expiration date on an existing payment account.
Odyssey Courts: California, Georgia, Illinois, Indiana, Maryland, Nevada, Texas and Virginia
These instructions are for users needing to e-File into the states of California*, Georgia, Illinois, Indiana, Maryland, Nevada, Texas and Virginia which use Tyler’s Online Gateway (TOGA) as the payment processor.
*California Filers: Learn which Superior Courts are part of Odyssey eFileCA
Add a Payment Account in Odyssey Courts
- Click Settings at the top.
- Then click Payment Settings on the left menu.
- Click Add New Payment Method in the eFile State Court.
California users will click Add New Payment Method in the eFileCA panel (Letter B). This page lists which courts are part of eFileCA.
- Enter a Payment Account Nickname.
- Select a Payment Account Type: Credit Card, Waiver, or eCheck.
- Check Make this card available account wide to pay filing fees if a user wants everyone from their firm to have access to it in their filings, then click Continue to go on to Step 7.
Note: If a user chooses Waiver, they will only need to click Continue and they are done setting up the Waiver account.
- Fill out all card info on Tyler’s Online Gateway (Toga). Click Continue to begin entering the user’s Payment Information.
- Choose whether to add a Credit Card or an eCheck.
- For a Credit Card, enter your Card Number, Expiration Date, CVV Number, and the remaining required fields before clicking the Continue button.
For an eCheck, enter the Account Type, Account Number, Routing Number, and the remaining required fields before clicking the Continue button.
- Verify \Billing Information before continuing. If anything is incorrect, click the Back button to make edits. Read the Terms and Conditions, and then click Save Information to finish setting up your account.
- Once the information is saved, users will see a congratulations screen. Click the Continue button, and the payment is fully added to the system.
- Back on the main Payments Setting screen, users may now see any new Credit Cards, eChecks, and/or Waiver accounts for use.
Non-Odyssey Courts: California
These instructions are for users needing to e-File into the Non-Odyssey Courts in the state of California. They use a separate payment processor from the Odyssey Court system.
Add a Payment Account in Non-Odyssey Courts
- Click Settings at the top.
- Then click Payment Settings in the left menu.
- Click Add New Payment Method for the Non-Odyssey Courts (Letter A).
- Enter a Payment Account Nickname.
- Select a Payment Account Type: Credit Card or e-Check.
Note: A Waiver Payment Account Type is ONLY available in Odyssey Courts. Users with a waiver in Non-Odyssey Courts will want to have the waiver on record for their case in the e-Filing system or add a Request to Waive Fees in a filing to avoid the payment of fees. - Check Make this card available account wide to pay filing fees if a user wants everyone from their firm to have access to it in their filings, then click Continue.
- Upon clicking the Continue button, the e-filing application will redirect users to Chase Bank’s payment gateway where filers may enter their information. Currently, Los Angeles Civil allows for Visa, Mastercard, American Express, Discover, and e-Checks.
For a Credit Card, enter the Card Holder Name, Credit Card Number, Expiration Date, CVC Number, and Billing Address before clicking the Continue button.
For an e-Check, enter the Account Type, Name on Account, Routing Number, Confirm the Routing Number, Account Number, Confirm the Account Number, and Billing Address before clicking the Continue button.
Note: Users will want to enter their account number and routing number twice to confirm the numbers entered are correct. - Upon clicking the Submit button, the system will return the user back to the main Payments Setting screen. Users may now see any new Credit Cards or e-Checks correctly added for use in Los Angeles Civil.
A Note About Payment Accounts with a Status of Pending Deletion
There can be instances after a user deletes a payment type when the words (Pending Deletion) will appear after the card’s nickname.
A Pending Deletion means that the payment methods in question have filings that are still pending or not settled with the court. Once the court completes all reviews of filings with the payment method on it, the application will fully delete the payment type from the user’s account.
A Note About the Pre-Authorization of Fees
To validate the payment method used for your filing, the court’s payment processor places a pre-authorization hold on your credit card for the submission’s estimated fees. This pre-authorization is not an actual charge, but a temporary hold on your credit limit (typically lasting 1 to 14 business days). Your card will only be charged once the filing clerk at the court accepts the filing.
If the filing is rejected, the court will not settle that pre-authorization. It will eventually fall off your card. However, the time it takes to fall off can range from one (1) day to a few days depending on your banking institution. When you “re-submit” your rejected filing, the court does another pre-authorization. Because of this, you may not want to use a debit card as a payment method.