The payment processor used for court fees and associated service fees varies by state and court.

Occasionally, when filers receive their accepted email, the e-filing application can not attach some documents in the filing due to file size restrictions. Filers will see the following message highlighted in yellow at the top of their email:

From time to time, it may be necessary to view all the Service Contacts on an existing case. You can do so at any time on the Case Summary screen.

The Filing Status Screen displays the status of all the filings in a user’s account in one place.

A user may view the filing time courts receive submitted envelopes in the pending filing itself.

Rejected filings occur for many reasons. Typically it’s either for an incorrect document, the wrong document type, missing fees, or wrong case type.

Filers may either Initiate a New Case or File on an Existing Case in our application. This article clears up when to select one or the other.

If a technical failure or a system outage occurs at the court which results in a filer missing an e-Filing deadline; the filer will want to reach out to the court first thing.

When filing a Request for Order in Orange County, a filer MAY NOT select the Request for Order document type in Section 2 of the filing.