If you find that the Fresno Superior Court has overcharged you for a specific filing, starting on April 1, 2026, the Court now requires the user to e-file a Refund Request (Local Form PGN-98) in the case. The Court will review these requests and if approved, refunds will be issued directly to the EFSP. Processing […]
Category: Electronic Filing
Understanding Service Levels: Process Serving & Courtesy Copy Delivery
Compare service of process speeds and delivery levels for Green Filing. Learn about rush deadlines, attempt frequencies, and courtesy copy submission times.
FAQs: Resolve the “Error While Getting Fees” Message
Troubleshooting tips for the ‘Error While Getting Fees’ message. Learn how to fix payment issues and incomplete filing errors to complete your submission.
Pre-Authorization of Estimated Fees
Understand the pre-authorization process for court e-filing fees. When you submit your documents online, the initial hold you see on your card is a pre-authorization for the estimated costs. This temporary measure ensures funds are available and only converts to a charge when the court accepts your filing.
File on an Existing Case with Auto-File
For users that have enabled Auto-File on their account, you may follow the steps below to file on an existing case where our system will attempt to extract all relevant document and party information from your uploaded documents to reduce your filing time. Important: Our software will examine your documents to extract and auto-fill your […]
Initiate a New Case with Auto-File
For users that have enabled Auto-File on their account, you may follow the steps below to initiate a brand new case where our system will attempt to extract all relevant document and party information from your uploaded documents to reduce your filing time. Important: Our software will examine your documents to extract and auto-fill your […]
Enable/Disable Auto-File Feature
To turn the Auto-File feature on or off, filers can adjust their User Preferences.
Communicate with your Process Server
For users that have requested us to serve parties via our new service, you may directly communicate with your process server after the filing has been submitted and your order is listed as Dispatched. To do so, return to the accepted filing—click FILING STATUS on the left menu and then click the accepted filing ID—and […]
E-Filing Quick Reference Guides
Download one of our printable Quick Reference Guides in PDF format by state. California Georgia Illinois Indiana Maryland Nevada Texas Utah Virginia
Fees in Rejected Filings
You are never charged for rejected filings. Each time you click the “Submit” button, the courts place a pre-authorization hold on your payment type in the amount of estimated fees. An authorization hold will appear as a pending (or processing) charge on your bank statement. When a filing is Rejected, Cancelled or has a Submission […]
